The item I receive does not fit

Created by Luna TRF, Modified on Tue, 24 Oct, 2023 at 6:25 AM by Luna TRF

We are very sorry that the item you received doesn't fit. 


Firstly, please check the size chart of the item you ordered to see if the item is correct with the size chart. Please take note that the actual measurements may vary up to 1 inch.


If you see that the item is not correct with the size chart, please contact us and provide us with the pictures of the item's measurements as follows for further support.


+ Shirts: Please measure the chest of the shirt, keep the ruler straight, and put it right below the armhole of the shirt:


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