The tracking shows my order as being delivered, but I haven’t received it

If you received the delivery notice but didn't find your parcel, please don't worry, there are a few possibilities and steps to do:

• The carrier may have placed it in a safer location, please check: Mailbox, Porch, Garage, Any area out of potential weather hazards, exterior doors, and any locations where the package could be placed
• Check your mailbox again as some packages come separately from your regular mail.
• Check with others in your house that may have accepted it.
• If you live in an apartment complex, please contact your rental office to see if they are holding your package there. Some packages won’t fit in your mailbox so carriers will often leave packages at a manager’s office for safekeeping
• Some carriers' delivery vans have GPS that sometimes automatically updates a shipment as "Delivered" prematurely. Please wait 2-3 business days because the package was most likely marked as delivered accidentally, and will arrive the following days.