How do I cancel my order?

Created by Luna TRF, Modified on Tue, 24 Oct 2023 at 11:52 PM by Luna TRF

We are sorry to hear you wish to cancel your order. If you'd like to cancel your order, please send us your request via this contact form including your order number. If possible, hope you can let us hear about your cancellation reason, we’re always looking for ways to deliver happiness.


NOTE: Your order is only eligible to be canceled within 4 hours of placing the order. After that time, the order is locked for processing and can no longer be canceled.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article